Shipping & Delivery Policy

Last Updated: 23 May 2026

Thank you for shopping with Banashree. This Shipping & Delivery Policy outlines our shipping process, delivery timelines, and related terms.

1. Order Processing

  • Orders are usually processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Customers will receive order confirmation and shipping updates via email or phone.

2. Shipping Coverage

  • We currently ship products across India.

  • Shipping availability may vary depending on the delivery location.

3. Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days

  • Other Locations: 5–10 business days

  • Remote areas may require additional delivery time.

Delivery timelines are estimates and may vary due to courier availability, weather conditions, festivals, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Free shipping offers may be available on selected products or order values.

5. Order Tracking

Once the order is shipped, customers may receive tracking details through email, SMS, or WhatsApp, depending on availability.

6. Delayed or Failed Delivery

Delivery delays may occur due to:

  • Incorrect shipping address

  • Customer unavailability

  • Courier service issues

  • Natural disasters or unavoidable circumstances

If delivery fails due to incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

7. Damaged Package

If you receive a damaged package:

  • Do not accept the package if visibly damaged.

  • Contact us immediately within 24 hours of delivery.

  • Photos or unboxing videos may be required for verification.

8. Contact Us

For shipping-related questions or support, please contact us:

Banashree
Website: Banashree
Email: Info.herbs@banashree.com
Phone: +91 9609080986