Terms & Conditions

Last Updated: 23 May 2026

Welcome to Banashree. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing any order.

1. General

  • The website is owned and operated by Banashree.

  • By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Services

  • We strive to provide accurate product descriptions, images, and pricing.

  • However, we do not guarantee that all product information is error-free, complete, or current.

  • Product colors may slightly vary due to screen/display settings.

3. Pricing & Payments

  • All prices listed on the website are in INR (₹) unless otherwise mentioned.

  • We reserve the right to change product prices at any time without prior notice.

  • Payments must be completed through available payment methods provided on the website.

  • POD Pay on Delivery for Retail order | POD Pay on Dispatch for Bulk order.

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation.

  • We reserve the right to refuse or cancel any order due to:

    • Product unavailability

    • Pricing errors

    • Suspicious or fraudulent transactions

    • Incorrect customer information

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and courier services.

  • Delays caused by logistics partners, natural events, or unforeseen circumstances are beyond our control.

6. Return & Refund

  • Returns and refunds are governed by our Refund Policy available on the website.

  • Customers are advised to read the Refund Policy carefully before making a purchase.

7. Intellectual Property

  • All website content including text, images, logos, graphics, and product information is the property of Banashree.

  • Unauthorized copying, reproduction, or use of website content is strictly prohibited.

8. User Responsibilities

Users agree not to:

  • Use the website for illegal activities

  • Attempt unauthorized access to website systems

  • Submit false or misleading information

  • Interfere with website security or operations

9. Limitation of Liability

Banashree shall not be held liable for:

  • Any indirect or consequential damages

  • Losses arising from misuse of products

  • Temporary website downtime or technical issues

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the appropriate courts in Kolkata, India.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Banashree Enterprise
Website: Banashree.com
Email : Info.herbs@banashree.com
Phone: +91 9609080986